Terms of service

Terms of Service

Last updated: 15 August 2026

Welcome to Merch Market. By accessing or purchasing from our store, you agree to the following terms. Please read them carefully.

1. General These Terms of Service apply to all users of the site, including browsers, customers, and stockists. We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of any changes.

2. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions and pricing are subject to change without notice. We make every effort to display product colours and designs accurately, but cannot guarantee your screen will reflect exact colours.

3. Orders & Payment By placing an order, you confirm that you are authorised to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors. Full payment is required at the time of purchase.

4. Shipping & Delivery Estimated delivery times are provided as a guide only. As a dropshipping store, some orders are fulfilled directly by our suppliers and may arrive separately or from international locations. We are not liable for delays caused by customs, carriers, or circumstances outside our control.

5. Returns & Refunds Our Returns & Refunds Policy forms part of these Terms of Service. Please review it before purchasing.

6. Intellectual Property All designs, content, and branding associated with Merch Market are protected by copyright. Unauthorised use, reproduction, or distribution is strictly prohibited. Please refer to our Legal Notice for full details.

7. Limitation of Liability To the extent permitted by law, Merch Market will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Consumer Rights Nothing in these terms overrides your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

9. Governing Law These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

10. Contact For any questions regarding these terms, please contact us through our store.